RETURNS & REFUNDS

Returns and refunds

If you need help with an order, contact ZivaShine as soon as possible with your order number and a description of the issue. Eligibility for a return, replacement or refund can depend on the product, condition of the item and the circumstances of the request.

Important information

Items should be kept in their original condition and packaging while a return or issue is being reviewed. Refunds, where approved, are processed through the applicable payment method or payment process used for the order. Please contact ZivaShine before sending an item back so the appropriate next step can be confirmed.

ZivaShine

For the most accurate product, order and support information, please refer to the details shown on the website and in your order confirmation.